Frequently Asked Questions (FAQ)

We’re here to keep your shopping experience simple, stylish, and stress-free.

At Armored Bff & Co., we want every customer to feel confident — in their purchase, their protection, and their style. Below you’ll find answers to our most common questions.

Orders & Shipping

When will my order ship?
Most orders are processed and shipped within 3–5 business days. You’ll receive an email with tracking details as soon as your order is on the way. Some items are shipped from our manufacturers locations and design request which could delay arrival you will be notified with updated shipping information if this is the case with your order

Do you offer international shipping?
At this time, we ship within the United States. We’re working on expanding — stay tuned for updates!

What if my package is lost or delayed?
If your package is delayed or lost in transit, please contact us at  info@armoredbff.com. We’ll help you track it down or find a solution.

Products & Quality

Are your items genuine or fashion jewelry?
We offer both genuine and costume jewelry, clearly labeled in each product description. Our goal is to give you quality pieces at every price point.

How should I care for my jewelry?
Keep your jewelry away from water, lotions, and perfumes. Store each piece in a dry place or pouch to prevent tarnishing and extend its shine.

Do defense keychains and accessories actually work?
Yes — our defense accessories are designed for personal protection and confidence. Always follow safety instructions and local regulations when carrying defense items.

Returns & Exchanges

What is your return policy?
We accept returns for unused, unworn items within 7 days of delivery. Defense items and sale items are final sale for safety and hygiene reasons.

How do I request a return?
Email us at info@armoredbff.com with your order number and reason for return. Our team will guide you through the simple process.

Customer Support

How can I contact Armored Bff & Co.?
Reach us anytime via  info@armoredbff.com or message us on social media. We respond within 1–2 business days.

Do you offer wholesale or brand collaborations?
Yes! We love working with boutiques, stylists, and influencers. Send us an email with “Wholesale” or “Collaboration” in the subject line for details.

Armored Bff & Co.
Your confidence. Your style. Your armor.